Carousel Industries, a leader in networks and communications technology, professional services and management and cloud solutions, announced today that it has obtained the certification of Unified Contact Center Enterprise (UCCE) Cisco. This designation recognizes Carousel's ability to design, deliver, and fully support Cisco UCCE solutions that enable its customers to provide personal customer omnichannel.
Cisco UCCE Partners represent an elite community member has the knowledge, skills and services defined by the strict Cisco Certification Program. Following recently obtained the designation of Master and Master Collaborative Cloud and Managed Services, Carousel is now at a level of specialization that Cisco has reached less than 30 partners globally. UCCE certification was obtained by an exclusive invitation Cisco Carousel.
Among this selected group of partners Cisco UCCE, Carousel offers a unique experience in business environments.
"With almost two decades of experience in contact centers in business, Carousel has demonstrated the ability to continually help our clients to build loyalty and deeper relationships with their clients," said Renee Gut, head of the Center's practical contact carousel. "We understand that customers today expect the service to be available as and when necessary. We understand how customer experiences a distinctive competitive difference. In short, we understand all possible outcomes and the best way Delivering force omnichannel customer service to our customers. "
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