Technology, L.L.C. today announced that the Contact Canvas ™ solution has reached the Cisco Unified Contact Center Enterprise (PCCE / UCCE) certification that is compatible with Cisco - 11.5.
Contact Tarpaulin for Cisco Contact Center is an easy installation - Easy packaged integration of the Cisco Contact Center Company (using PCCE / UCCE) - 11.5 and the main CRM business applications such as Microsoft Dynamics, Salesforce, SAP, Cloud Service Cloud 'Oracle and Siebel. Companies to improve the management of calls and make phone functionality with the CRM desks possible for the contact of the canvas to add softphone controls, caller identification and automatic screen population.
"AMC Technology offers more than 20 years of fully certified and supported CRM integration solutions for the Cisco Contact Center platforms. Our Cisco compatible certification ensures customers that our Cisco contact solution solution is fully tested for reduced integration costs, accelerated deployment and reduced risk of failure, "said Lorelea Moore, director of strategic alliances at AMC Technology. "Year after year, they show us to keep our commitment with our joint customers through our integration certificates. This ensures the contact interoperability of the canvas with the latest versions of Cisco."
AMC Contact Solutions of Canvas are used by thousands of agents and contacts around the world every day to offer innovative organizations efficiently and offer higher levels of customer service. Customers know that their investment in Contact Canvas is a long-term solution that will meet your business needs now and in the future.
No comments:
Post a Comment
Note: only a member of this blog may post a comment.